The TELUS group acknowledges that our function spans numerous Territories and Treaty areas and we're grateful for the normal Expertise Keepers and Elders who are with us today, individuals who have absent right before us and the youth that inspire us.
I have already been a Telus customer considering that 2001. I moved to my new position in August of 2020 And that i am even now watching for an optik Tv set box that I had ordered ideal after I moved in.
The several hours they've got usually are not Operating well with my do the job and caring for an aged family member busy plan. I also chatted However they explained to me I must get in touch with in.
I had to Speak to CS nowadays with Chat along with the Section I want to talk to is only out there by cellular phone. The CS on Chat organized a simply call back again at an agreed upon time slot. When that Office termed me later on I acquired every little thing sorted out.
I might also like to be aware of why this was taken off? Would seem stupid that we now must get in touch with tech support to accomplish something that we failed to have to have the for Earlier
Also, our telephone line to the home came down in a very windstorm one other night time, as did our neighbors. We do not utilize a landline any more, but the cable is in the street and nonetheless connected on the house finish. I advised that They simply get rid of it fully. They claimed as I didn't have an Energetic landline, they would not deliver a technician out to clean up the wire in the middle of the highway.
I'm in search of the cell phone number to phone to speak to the consultant and asking yourself if they can be found in the weekend. I intend to make payment preparations and attempted to on chat, nonetheless they told me I should phone.
I usually do not remember ever registering or mentioning the corporation beneath my profile. The support employees (in Philipines) advises me that it's an issue for that service provider of the person I called, which I come across really absurd.
The TELUS team acknowledges that our work spans lots of Territories and Treaty areas and we are grateful for the traditional Know-how Keepers and Elders who're with us nowadays, those who have long gone just before us and also the youth that encourage us.
I commit about $4500 a 12 months with Telus. In January I obtained an out of doors digital camera for $seven/month but regretted it and wished to return it. It had been new while in the box Telus customer service - only plugged in to test it. After a couple of hours ready on the phone I learned that there's a $340 rate to terminate. That could be a whole lot for the $50 camera. I pleaded Using the agent to waive the fee since I'm a faithful customer for therefore prolonged. He mentioned a manager will call to debate. Nobody called again. A month afterwards I attempted once more. Finally, in April, just after eight hours to the mobile phone about this difficulty approximately that point, I gave my ultimatum… waive the significant cancellation payment or I terminate each of the services with Telus and go somewhere else. No. So, I cancelled all the things. A shame, because I have not experienced just one situation Using the Tv set, internet, or mobile phones and favored Telus… for more than 14 several years. But the $7 cost persisted. Sigh. More hrs to the telephone. Why Is that this the only real way to speak? It is so annoying in addition to a colossal waste of time.
Only type the details of the inquiry in the concept and it will be despatched to your human agent. Messaging Here's asynchronous (non-Are living), so that you can near the application or go about your day though the agent performs toward getting you a resolution.
I needed to Get in touch with CS nowadays with Chat and the Division I want to speak to is simply available by cellphone. The CS on Chat arranged a simply call again at an arranged time slot. When that Office called me later I received almost everything sorted out.
If an automated assistant asks for The main reason of your connect with, mention "I would like to make payment preparations for my mobility bill".
The TELUS team acknowledges that our get the job done spans numerous Territories and Treaty parts and we are grateful for the standard Information Keepers and Elders who are with us these days, individuals who have absent just before us as well as the youth that inspire us.
The TELUS group acknowledges that our work spans several Territories and Treaty places and we have been grateful for the normal Knowledge Keepers and Elders who're with us right now, individuals who have gone just before us along with the youth that encourage us.